What to Do When the Airline Loses or Delays Your Bag
Bags get delayed all the time. Here's the 2026 playbook — from filing the report to claiming compensation to setting up a tracker that actually helps.
Step 1: File at the airport
Before you leave the baggage hall, file a Property Irregularity Report (PIR) with your airline. You'll get a reference number.
Step 2: Track
- Most carriers have online bag tracking; the PIR opens it.
- AirTags or Tile inside the bag give you real-time location and proof.
- FlightyFlow's "bag delivered" alert (Premium) fires when your aircraft's carousel goes active.
Step 3: Buy essentials
US carriers often reimburse $50–$100/day in essentials (toiletries, basic clothing) until the bag returns. EU 261 obligates necessary expense reimbursement.
Step 4: Compensation
- Domestic US: up to $3,800 by DOT for permanent loss.
- International (Montreal Convention): 1,288 SDR (~$1,700).
Step 5: Document
Keep receipts of all essential purchases. Photograph the bag at check-in to support claims for damage.
Step 6: When the bag returns
Confirm contents on receipt. File a separate claim for missing items within carrier-stated limits (typically 24 hours).
Frequently asked
How much can I claim for a lost bag?+
US domestic up to $3,800 (DOT); international up to ~$1,700 USD under Montreal Convention.
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